Frequently Asked Questions



What's the difference between a Standard and a Deluxe tent?


-Our Standard tents are 7’6” x 8' 6” with a center height of about 4'6” and can sleep up to 2 people on either a double mattress or 2 singles. Please note: There is more room in the tent for luggage when a double mattress is used.

-Our Deluxe tents are tall enough to stand in (for most people) with a center height of 6’3. The floor plan is 8’6” x 8’6” and can sleep 2 people on a queen mattress or 2 single mattresses.

Is the chair and towel service provided when I rent a tent?

-Yes, the Tent Package includes air mattress, chair and daily towel. (Except the FANY Ride, where the towel rental is provided through the tour. Our prices have been adjusted accordingly)

What does the Morning Coffee/Tea Service consist of and is it included in the Tent Package Rental?

-This is a self-serve station right in camp with coffee, tea and cocoa. The service includes a nice travel mug with unlimited refills. We generally start a little earlier then the tours breakfast time so it’s designed for those people who want coffee when they first get up. This is one of our “A La Carte” services and is purchased separately from the tent package. Please Note: Coffee Service not available on all tours. If it’s provided for a tour it will be listed on the drop down menu for that tour.

Can I put my bike in my tent?

-Sorry, but we do not permit bikes in the tents or under the vestibule.

Do I need to bring my own bedding?

-Yes, we provide the air mattress; you will need to bring a sleeping bag and pillow.

How do I find my tent?

-On the first day when you check-in with us, you'll be given your tent number and this will be your tent all tour. The tents will have a tag with the tent # and your name on it. The tents are set-up in numerical order, so when you ride into camp each day you can easily locate your tent.

What happens with my luggage?

- Your bags are transported on the luggage trucks provided by the tour. You are responsible for moving your luggage to the truck (they are usually in close proximity to camping area). Our equipment handcarts are usually available for use to get your luggage to and from the trucks each day.

What do I need to do in the morning?

-Just simply take your personal belongings to the luggage truck, and let us break down your camp! Your tent with air mattress, chair and clean towel will be waiting for you at our next over night location.

Is someone available if I have a problem with my tent or air mattress at night?

-Our staff stays overnight on location to help meet your needs.

Can I request to have my tent next to someone else using your service?

-Absolutely, we have a “special request” box on our registration form to fill in the name of the person you would like to be next to. If you have already registered, just send us an email and we will arrange it for you.

I am using my own tent, but I registered for the chair, towel and mattress service, where do I pick them up?

-When you arrive in camp each day, stop by the Comfy Campers’ Canopy and pickup your clean towel, chair and inflated mattress. In the morning just drop them off where you picked them up and we'll have them for you at the next location.

What is your cancellation policy?

-If you need to cancel, please send an email to comfycampers@rocketmail.com. We respond to all emails, so if you sent a cancellation via email and did not receive a confirmation, we did NOT receive your cancellation. Please review our Refund/Cancelation Policy for information on refunds.

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Cycle the Erie Canal 4 Day Option

Comfy Campers Provides Full Service Camping for PALM PALM Bike Tour

June 18-24 2022   6 Nights
Our services begin registration day, June 18th

Pedal Across Lower Michigan (PALM) is a non-profit group dedicated to encouraging family bicycling and the promotion of bicycling safety. Pedal Across Lower Michigan begins the last full week of June each year near Lake Michigan and meanders east, passing scenic, cultural, and historic sites. The route, which changes each year, generally avoids major urban areas. Sometimes a small downtown may be included for special interest, or for finding lunch or a snack. We use paved routes geared to the novice and intermediate touring rider. The daily distances and terrain combine to make PALM well suited to family bicycling. Daily distances range from 30 to 60 miles, with an average of 50 miles per day. Optional longer routes are provided to challenge more experienced riders, including a “century” (100 mile route) each tour.
Comfy Campers registration closes on 1-2 weeks before the tour start date
Note: Tent packages include 1 chair and 1 towel for each person
Pricing is US Dollar.




Comfy Campers Provides Full Service Camping for PALM PALM Bike Tour

June 18-24 2022   6 Nights
Our services begin registration day, June 18th

Pedal Across Lower Michigan (PALM) is a non-profit group dedicated to encouraging family bicycling and the promotion of bicycling safety. Pedal Across Lower Michigan begins the last full week of June each year near Lake Michigan and meanders east, passing scenic, cultural, and historic sites. The route, which changes each year, generally avoids major urban areas. Sometimes a small downtown may be included for special interest, or for finding lunch or a snack. We use paved routes geared to the novice and intermediate touring rider. The daily distances and terrain combine to make PALM well suited to family bicycling. Daily distances range from 30 to 60 miles, with an average of 50 miles per day. Optional longer routes are provided to challenge more experienced riders, including a “century” (100 mile route) each tour.
Comfy Campers registration closes on June 1st
Note: Tent packages include 1 chair and 1 towel for each person
Pricing is US Dollar.






Comfy Campers Provides Full Service Camping for the MUP Bicycle Tour MUP (Michigan's Upper Peninsula) Bicycle Tour

July 9-16, 2022   7 Nights
Our services begin registration day, July 9th, in Marquette

Wonder at the rugged natural beauty along Lake Superior, discover hidden waterfalls, pedal mile after mile of forested multi-surfaced roads, and cruise along the world-famous Pictured Rocks on a week-long fully supported adventure.
Comfy Campers registration closes on July 1st
Note: Tent packages include 1 chair and 1 towel for each person






Comfy Campers Provides Full Service Camping for Cycling the Erie Canal Cycle The Erie Canal

Options Available for 4 Day Tour
Click Here

July 10-17, 2022   8 Nights
Our services begin registration day, July 9th, in Buffalo

Join cyclists from across the country and around the world for Parks & Trails New York's 24th annual Cycle the Erie Canal bike tour. Enjoy beautiful scenery, fascinating history, and a one-of-a-kind cycling experience on this fully supported eight-day ride across New York between Buffalo and Albany. Along the way, learn about the people, places, and events that shaped the Erie Canal and its vital role in American history. Cycle the Erie Canal attracts riders of all ages and abilities, from beginners and families to experienced cyclists.
Comfy Campers registration closes on July 1st
Note: Tent packages include 1 chair and 1 towel for each person






Comfy Campers Provides Full Service Camping for Bon Ton Roulet Bon Ton Roulet
   Part of Pedal The Northeast

July 23-30, 2022   7 Nights
Our services begin registration day, July 23rd

The Bon Ton Roulet is a seven-day bicycle tour through the beautiful Finger Lakes Region of New York State. Our fully supported tour takes cyclists from wide open farm fields, past stunning overlooks of our lakes, to cavernous water-carved gorges. You’ll also enjoy an area of the country that’s as rich with National Historic Sites as it is award winning wineries.
Comfy Campers registration closes on July 8th
Note: Tent packages include 1 chair and 1 towel for each person